Customer Portal is temporarily unavailable.
You can still access these individual services (based on permissions):
Aircraft Health Monitoring Dashboard
Monthly Utilization Report (MUR)
SmartPubs Online Manuals
Challenger Interactive CMM status database tool
Global Interactive CMM status database tool
Safety Standdown
Customer Training - CAE Website
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If you need support, the Customer Response Centre can be reached 24/7:
For a direct link to Bombardier’s Customer Care Issue Resolution team and to initiatethe opening of a case number, please call the number below and select option #7.
North America (toll free)
: 1-866-JET-1247 (1-866-538-1247)
International
: +1-514-855-2999
Global and Challenger aircraft
:
ac.yul@aero.bombardier.com
Learjet aircraft
:
ac.ict@aero.bombardier.com