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IBM WebSphere Portal 8.5: User assistance for administrators |
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Information and Education
Formal and informal education, documentation, and community content is available to help you get started and accomplish your goals.
Information mode
Information mode displays more inline information, examples, and hover help in the user interface, such as the site toolbar. Information mode gives you more assistance when you need it. After you are comfortable and understand the user interface, you can turn off information mode.
Information mode is global setting. From the site toolbar, you can turn it on and off to suite your needs.
Information mode is not implemented for the entire user interface. For example, it is not available for the administration portlets. If you have feedback or suggestions about information mode, leave a comment.
User assistance help system
The help system is designed to answer questions and provide clarification about the user interface. More in-depth information is provided in the product documentation. The help system links to the product documentation to guide you to more information.
The help system includes two plug-ins or books, one for administrators and one for content authors. The administrator book includes information to support the administration portlets.
The content authors book provides information to help authors get the most out of the site toolbar. For content authors that are not familiar with IBM Web Content Manager, overview information introduces the key concepts.
IBM Knowledge Center
IBM Knowledge Center is IBM's new content delivery hub. It includes product documentation for all IBM products, including hardware and software. IBM Knowledge Center helps you create a custom collection of content that is based on your specific needs. For example, you can create a collection of content that includes selected versions and chapters from IBM DB2, IBM Tivoli Directory Server, and WebSphere Portal product documentation.
In addition to hosting product documentation, IBM Knowledge Center aggregates content from other IBM sources. For example, on the WebSphere Portal V8.5 welcome page, you see related Redbooks publications and developer works articles.
IBM Knowledge Center replaces the product documentation in the WebSphere Portal family wiki. You cannot edit content in IBM Knowledge Center, but you can comment.
Digital Experience product documentation
IBM Web Content Manager and WebSphere Portal are tightly integrated. To reflect that integration, the product documentation for Web Content Manager and WebSphere Portal is delivered as one content collection in IBM Knowledge Center. You go to one source of content to find the information you need.
To help support centers and administrators, the product documentation includes the help system books.
Getting Started with Your Digital Experience
Simple tutorials help new content authors and administrators learn about WebSphere Portal and Web Content Manager. Getting Started with Your Digital Experience provides tutorials that you can complete in under 30 minutes. The tutorials are organized by user role.
The application tracks your progress. If you cannot complete a tutorial, it remembers where you are. It reopens to the same place where you exited the application.
